Last updated: April 22, 2024
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Country refers to: Sweden
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SciFi & Fantasy Translations (also Scifi- & fantasyöversattningar), c/o Anneli Erkkonen, Brinellgatan 9, 57135 Nassjo, Sweden. Swedish company registration number 7609055905, VAT registration number SE760905590501.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Service refers to the Website and our Translation and Proofreading Service, made available in monthly subscription form and as test translation purchases.
Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Terms and Conditions Generator.
Third-party Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
Website refers to SciFi & Fantasy Translations, accessible from https://www.scififantasytranslations.com, or our corresponding website in Swedish, SciFi- & Fantasyöversättningar, accessible from https://www.scififantasyoversattningar.se.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service. Whenever You purchase one or more of our Test translations, they are also governed by our Terms & Conditions for Test translation purchases, and shall be considered a legal part of these main Terms and Conditions as stated here.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application, the Service or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company, for example or payment solution provider, Stripe.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Scope of our Service
- After You’ve completed Your order (of our subscription service or our test translation offers) You’ll receive an order confirmation to Your email address. In the confirmation You’ll find details about the product, price & billing address etc.
- If the order confirmation contains any error, please contact Us immediately at scifiinvestments@proton.me.
- WIth “monthly subscription” We mean a continuous period of 30 days from the date of purchase. You may pause or cancel the subscription at any time.
- To pause the subscription, go to Your Client Account at Our payment solution provider, Stripe, (link is in the footer and in Your order confirmation), and pause the subscription until You wish to resume it.
- The subscription will be renewed automatically until cancelled.
- When Your subscription is paused during an ongoing period, You may resume Your remaining days of the Service at any time by letting Us know.
- When You cancel Your subscription, You may continue to use Our subscription service up until the end of the subscription period. You may easily cancel the subscription via Your Client Account at Stripe.
Details
Scifi & Fantasy Translations offer translation from English to Swedish, and from Swedish to English (some limitations may apply), as well as proofreading of both Swedish and English texts.
We offer Our Services as a subscription, with automatic, monthly renewals, free to cancel at any time, where the Client, You, may send Us one or two projects at a time to be translated/proofread during the entire subscription period, unlimited words included.
We also offer any potential Client to test Our Service by purchasing a test translation of 1,000 or 5,000 words. These are one-time-purchases and are non-binding. Click here to read our Terms & Conditions for Test Translations, which constitute a part of these Terms & Conditions.
Confidentiality
We use an email service provider (ProtonMail) and the platform Trello to collaborate with Our Clients, and these providers have their own security procedures in place for their customers. We may also use external software for spell checking English target texts (like the premium version of Grammarly). We also use local versions of the professional translation tool MemoQ and MS Office 2021, with no cloud storage. We make backup copies of documents included in our ongoing projects, which are stored on our email server at well renowned ProtonMail. We delete all received and sent documents in a client related project and no more than six (6) months after the closure of the project, unless the client has instructed Us to do otherwise. Other than the specifications above, We do not share any Client material with any third party in any form, neither before, during nor after the subscription period.
Exceptions/exclusions from the Service of clients and/or material
We reserve the right to accept or decline collaborating with any client as well as terminating an ongoing collaboration with any client at our own discretion. We also reserve the right to decline for our Service to be used for material that wholly or partially contains anything outside of our ethical comfort zone, is illegal to its nature or for any other reason at our own discretion, without needing to provide the client with any reaons for this declination.
For example, we may decline to work with one document, but continue to work with all the other texts/documents from the client.
Or, we may exclude any part from a longer text from being translated/proofread by us, for the reasons specified above, which we’ll notify the client about. The client will decide at their own discretion whether they want us to deliver the translation with this exclusion being made to their delivery.
Dealing with subscription period transitions
If the client has sent us a project that will require longer time than what remains of the current subscription period, the client may need to clarify whether they intend to allow the renewal of the next monthly subscription period, or whether they wish to pay separately for the remaining number of words after the expiration of the subscription period.
(A client may for example send us a translation project that includes 20,000 words three (3) work days before the last day of the subscription period. We may notify the client that 8,000 words will be left untranslated at the end of the subscription period, and ask the client to specify whether they wish to renew their subscription (automatically including the 8,000 words in the next period) or if they wish to pay separately for the remaining 8,000 words and have these translated after the expiration of the subscription period, without any active subscription.
Our price per word is currently 0,1 USD per word, plus VAT.
Delivery
Our normal delivery times are 1-4 days for projects under 10,000 words. Please note that orders received during weekends normally are delivered the next work day at the earliest.
Refunds
According to Swedish consumer protection laws, you have the right to get a refund when purchasing a service online/at a distance, if you notify us within 14 days from the date of the purchase and do not begin using our Service in any way during that time. However, this right is nullified as soon as you send us any files or materials to be handled according to our Service, so please bear this in mind in case you wish to use this statutory right.
When using your right for a refund:
- You must notify us that you wish to cancel the subscription for a refund.
- You must not have begun to use our service in any way if you want to use your right for a refund.
- Send your notification to scifiinvestments@proton.me. Include your name, your adress, your email address, order number as well as which one of our products you want to receive a refund for.
- We reserve the right to exclude an amount corresponding to actual currency exchange fees and Stripe’s transaction fees that has occurred due to the original payment and to the refund transaction, from the refund amount.
If you are not happy with our service for any reason
As we deliver professional services digitally in the form of subscriptions, you have two options in the case of any complaint:
If you want us to revise the delivered material, just let us know – we’ll make the required changes until you are fully satisfied with the delivery.
If you wish to cancel the subscription/stop using our service entirely, we offer the possibility to save your remaining days of the current subscription period that you’ve paid for, and use these at any later occasion (no later than 1 year after the expiration of the latest subscription period).
Notify us at scifiinvestments@proton.me if You want to implement any of these options.
Termination
You may cancel your subscription to our Service at any time for any reason, using your Client Account Login at Stripe, provided to You when You made the purchase of our Service.
You may use the remaining days of your subscription period of 30 days at a later occasion in agreement with Us.
We may on our own discretion terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including, without limitation to, if You breach these Terms and Conditions. (This will mainly be applied if a client abuses our professional relationship or misbehaves in any other non-acceptable way).
Upon termination, Your right to use the Service will cease immediately.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service, or 100 USD if You haven’t purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.
“AS IS” and “AS AVAILABLE” Disclaimer
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country (Sweden), excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company, at scifiinvestments@proton.me.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
By email: scifiinvestments@proton.me.
Find our Privacy Policy, also included in the Terms, here: https://scififantasytranslations.com/privacy-policy/
and our Terms & Conditions for Test Translation Purchases, if applicable to your case, here: https://scififantasytranslations.com/terms-conditions-for-test-translation-purchases